Amkor Technology understands the importance of communicating with our customers. In light of this understanding, we provide our customers with a wide variety of communication options. Whether receiving or sending information, Amkor Technology strives to be on the leading edge, utilizing everything from e-mail to web access to business-to-business (B2B) software.
The strength of our system is our world-wide communications network that ties together our factories and sales offices. Using this network, production information is exchanged between the factories and Amkor Technology's centralized reporting system on a regular basis throughout the day, seven days a week. Not only can the system provide customers access to lot status, shipping, and billing information but it is also used to load the factory systems with customer information such as purchase orders and release instructions.
The system utilizes a variety of methods to send and receive this data, ranging from access to our near-real-time lot status database via the world wide web to the delivery of raw data files, designed to be imported into our customers internal strategic information systems, allowing customers to view the lot status information concerning their lots via their own internal systems. Amkor is able to utilize many recognized standards such as EDI or RosettaNet as well as Amkor developed file formats, enabling customers to choose a method that will work best for them.